This guide is designed to assist you in navigating the process of onboarding and making the most of your experience with our platform. We understand the importance of a smooth and efficient onboarding process, and we're here to guide you through every step.
How It Works
Account Creation and Status Notification
Upon signing up and creating an account, we integrate your account with Meta, leading to a 'pending' status. You'll receive an immediate notification indicating the 'pending' status as shown below:
Typically, accounts are approved within an average of 8 business hours. Rest assured, once your account is approved, we'll promptly notify you via email.
Workspace Setup During Pending Phase
Despite the 'pending' status, you can create and set up workspaces. This allows you to prepare for your upcoming campaigns efficiently.
Asset Preparation
Upload necessary assets and import XML files for profile matching during the 'pending' phase. This step is crucial for laying the groundwork for your campaigns, ensuring you're ready to launch once your account is approved.
Campaign Deployment Post-Approval
The system is designed to block campaign deployment until your account status is updated to 'approved.' Once approved, you can deploy campaigns from your prepared workspaces seamlessly.
Error Handling for Premature Campaign Deployment
If you attempt to deploy a campaign while your account is still in 'pending' status, the system restricts this action. A tooltip reminder will inform you that campaign deployment is currently unavailable.
We encourage you to explore your workspace while awaiting approval! 🚀